Last Updated: August 25, 2026
Himgiri Wellness is committed to providing a smooth and reliable delivery experience for all customers. This Shipping Policy explains how orders are processed, dispatched, shipped, and delivered when you purchase products through the Himgiri Wellness website.
1. Order Processing
Once your order is successfully placed and payment is confirmed, we begin processing your order.
Orders are generally processed within 1–3 business days, subject to product availability, order verification, and other operational requirements.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping and Delivery Time
After dispatch, delivery usually takes approximately 3–7 business days, depending on the delivery location and courier service.
Delivery timelines may vary for remote or difficult-to-reach locations.
The estimated delivery time shown at checkout or communicated by Himgiri Wellness is an estimate and not a guaranteed delivery date.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your order.
Shipping charges may vary depending on factors such as order value, product weight, delivery location, promotional offers, and applicable shipping arrangements.
From time to time, Himgiri Wellness may offer free shipping on selected products, orders, locations, or promotional campaigns.
4. Delivery Areas
Himgiri Wellness aims to deliver products across serviceable locations in India.
Delivery availability depends on the service coverage of our logistics and courier partners.
If a particular location is not serviceable, we may contact you or cancel the affected order and process the applicable refund.
5. Order Tracking
Where tracking information is available, customers may receive a tracking number or shipment-related information through email, SMS, WhatsApp, phone, or other available communication channels.
Customers can use the tracking information provided by the applicable courier or logistics partner to check the shipment status.
6. Accurate Shipping Information
Customers are responsible for providing accurate and complete delivery information, including:
• Full name
• Complete shipping address
• City and state
• PIN code
• Valid mobile number
• Other information required for successful delivery
Himgiri Wellness will not be responsible for delivery delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.
7. Delivery Attempts
Our courier or delivery partner may make multiple attempts to deliver your order.
If delivery cannot be completed because the customer is unavailable, the address is incorrect, the customer refuses delivery, or other circumstances prevent delivery, the shipment may be returned to Himgiri Wellness.
Any re-shipping or additional delivery arrangements may be subject to applicable charges.
8. Delayed Deliveries
Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control.
These may include:
• Weather conditions
• Natural disasters
• Transportation disruptions
• Courier delays
• Public holidays
• Government restrictions
• Strikes or operational disruptions
• High shipment volumes
• Incorrect or incomplete address information
• Other unforeseen circumstances
Himgiri Wellness will make reasonable efforts to assist customers in tracking and resolving delivery-related issues.
9. Damaged or Tampered Packages
Customers are encouraged to inspect the package at the time of delivery.
If the package appears visibly damaged, opened, or tampered with, please contact Himgiri Wellness as soon as possible and provide relevant photographs, videos, order details, and other information requested for verification.
Any replacement, refund, or other resolution will be subject to verification and the applicable return/refund policy.
10. Missing or Incorrect Products
If you receive an incorrect, missing, incomplete, or damaged product, please contact Himgiri Wellness promptly after delivery.
We may request photographs, videos, packaging details, order information, or other evidence to investigate the issue.
After verification, we may provide an appropriate resolution in accordance with our applicable policies.
11. Delivery Confirmation
An order may be considered delivered when the courier or logistics partner records the shipment as delivered to the provided address or to an authorized recipient.
Customers should ensure that someone is available at the delivery address to receive the shipment when required.
12. Cash on Delivery
If Cash on Delivery (COD) is available for your location and selected products, the applicable COD option and conditions will be displayed during checkout.
COD availability may depend on the delivery location, order value, product category, courier service, and other applicable factors.
13. International Shipping
Unless specifically stated otherwise, Himgiri Wellness currently focuses on deliveries within India.
International shipping, if offered in the future, may be subject to additional shipping charges, customs duties, taxes, import restrictions, documentation requirements, and other applicable regulations.
14. Changes to Shipping Policy
Himgiri Wellness may update or modify this Shipping Policy from time to time to reflect changes in our logistics arrangements, services, business practices, or applicable laws.
Any updated version will be published on this page with a revised Last Updated date.
15. Contact Us
If you have questions or concerns regarding shipping or delivery, please contact us:
Himgiri Wellness
Email: info@himgiriwellness.in
Phone: +91 93101 57202
Address: Sasaram, Rohtas, Bihar, India
Himgiri Wellness — Nature’s Wisdom, Your Wellness.
